With eSilverBullet, you can efficiently manage thousands of online business relationships—from your newest prospects to your oldest customers—anywhere you have an Internet connection. Yes, that means from your smart phone, too. Did you just say, “Cool?” We thought so. Make your life easier with these features:

Basic Package Includes:

Import/Export Simplicity

Quickly import contact information.
You probably have contacts in many places such as Facebook, LinkedIn, Outlook, Gmail, Excel and other CRM systems. As long as you can save that information as a .CSV file, you can import it into eSilverBullet right away. Entering new contact information is also a breeze. You can then export your information out of eSilverBullet anytime you want, with a single click.

Task Master

Stay focused on your to-do list.
You know how valuable your time is. So make the most of your day by working efficiently. eSilverBullet puts your to-do items right in front of you so you tackle the most important items first. Tick items off your list and add new ones with up to 16 fewer key strokes than other CRM systems.

Powerful Prospecting

Prospect like a pro. Convert prospects to customers with a single click.
You don’t treat prospects the same as you do customers, so why lump them all together? eSilverBullet clearly distinguishes prospects from customers so you can keep your prospecting efforts separate. If your customers are advertisers, you’ll see a separate tab for advertising prospects. If your customers are publishers, you’ll see a separate tab for publisher prospects. If you are a network or OPM, you’ll see both tabs. Once you convert a prospect to a customer, all information related to that prospect moves to the advertiser or publisher record.

Sales Management

Close the deal.
Just because affiliates agree to join your program doesn’t mean they will run your ads without more communication. eSilverBullet helps you follow up with your sales calls even after you move them out of the prospecting pool.

Account Differentiation

Manage publishers, advertisers and networks as separate customer types.
Standard CRM software treats customers singularly. But in affiliate marketing, that doesn’t work. If you are a publisher, you’ve got relationships with advertisers and networks. If you are an advertiser, you’re working with publishers and networks. If you are a network or OPM, you’re dealing with all three. eSilverBullet separates these account types so you can manage them the way you need to.

Fast Searches

Find what you’re looking for in seconds.
Remember that guy who gave you his business card at Taco Bell? Didn’t think so. But if you typed “Taco Bell” in the notes when entering his contact, you can easily find him. eSilverBullet gives you many ways to search effectively, including a global search on every field in your database, no matter how random the reference was.

Communication Logs

Keep a record of calls, meetings, emails, notes and tasks in one location.
Next time you communicate with your contact, you’ll remember what you talked about last time. That’s because every time you talk to a contact on the phone, you can quickly type the highlights from the conversation into eSilverBullet using a minimum number of mouse clicks. eSilverBullet can also keep track of emails you send out, from within eSilverBullet or through its Outlook plugin. It will then show you in a single location all your previous calls, emails, appointments and other notes for that contact. You can easily search, view and sort this information.

Network Affiliations

Know who is running on what networks.
eSilverBullet contains a comprehensive list of affiliate networks. When you enter a prospect, advertiser or publisher, you can list all the networks that contact runs on. Likewise, you can choose to let your contacts know which networks you run on as well. If you are an advertiser, this makes it easy to alert publishers on a specific network to a new program you are running on that network.

Market Verticals

Segregate your advertisers or publishers by market.
Affiliate marketing encompasses a wide field, so you probably group your contacts by their categories or market verticals. Like networks, eSilverBullet has a comprehensive list of market verticals you can assign to your contacts. That makes it easier for you to divide your tasks and manage your relationships with them, based on their verticals.

Mobile Access

Access contact information on your phone.
You can log into your eSilverBullet account anywhere you have an Internet connection. Yes, that means from your phone. Now you can have all your contacts always at your fingertips and keep productive even when you’re away from your desk.

Standard Package Includes:

Institutional Knowledge Retention

Prevent your customer list and conversation history from walking away.
Staff turnover shouldn’t mean starting over with contacts and relationships. When your employees use eSilverBullet to manage customer relationships, all the notes, contact information and communication they entered stays in the system. So when you replace an employee, your new affiliate manager can hit the ground running.

Intra-office Coordination

Divide tasks among coworkers.
Just because you can do it all doesn’t mean you should. Once you’ve signed up with eSilverBullet, you can add other users from your organization. You can then assign them to prospects, advertisers, publishers and tasks. Share calendars to see who is doing what, when, and make sure everyone is staying busy.

Program Management

Keep a record of your advertiser’s campaigns.
You want the highest-paying, best-converting offers on your site, right? Unfortunately, not all offers are created equal across multiple networks or for in-house programs. eSilverBullet lets you easily enter the details of an advertiser’s offer so you can decide which network to pull the offer from.

Digital Filing

Attach agreements, insertion orders, W-9s, etc. to contacts.
Although there will always be some things you need to keep a paper copy of in your filing cabinet, there are many files you can store digitally. Think of the electronic copies of documents you receive from your contacts, or that you need to send to those contacts. Now imagine being able to store them all in a place that you can quickly and easily access. eSilverBullet allows you to link these documents to their respective contacts.

Easy Email

Enjoy one-click emailing at the contact level
eSilverBullet has email built into its contact management, rather than having contact management built into an email system. The difference is subtle, but the result is significant. You’ll spend your time effectively managing your contacts through email rather than spending time managing your emails.

Email Templates

Stop wasting time rewriting email messages.
Think of all the times you’ve copied text from a sent message, pasted it into a new message, changed the recipient’s name and sent it out again. Now picture yourself using eSilverBullet, where you can easily create templates for email messages and have the recipient’s name pull in automatically, whether you send a one-off email or a blast to multiple contacts.

Premium Package Includes:

Email Blasts

Send effective email campaigns to multiple recipients.
Bombs away. You’ve got thousands of contacts, so don’t limit yourself to sending emails one by one. eSilverBullet makes it easy to group your contacts. You can then effectively communicate with those groups through email.

Effortless Follow-ups

Automate follow-up communications with your contacts and prospects.
Your days of one-off communications are over. eSilverBullet’s Workflow Wizard makes it just as easy to schedule a follow-up call or email as it is to record your initial communication. You get to choose how you will be alerted to those follow-ups, either by automated pop-up reminders through eSilverBullet or as an email to your inbox.

Custom Configuration

Create your own data fields and tabs.
One problem with typical CRM systems is the need to build all your data fields and tabs from scratch. Because we’ve built eSilverBullet specifically for affiliate marketing, those fields and tabs are there for you, ready to use immediately. However, if you need additional functionality, you can easily create your own tabs and store whatever data you want in the corresponding fields.

Tracking Statistics Aggregation (coming soon)

Pull tracking data from multiple networks and tracking systems into a single report.
Most publishers—and many advertisers—run on multiple networks. That means you’ve got to log into each one to see what your tracking numbers are each day. We are currently working with these networks to pull tracking information from your network accounts into your eSilverBullet account. That way you’ll be able to do your contact management and look at your statistics in a single location.

Sign up now for your free account and start using eSilverBullet today.